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Platform Protection

Smart rate limiting and Spam protection.

Multi level throttling that scales from minutes to days, with intelligent abuse detection and progressive blocking to stop spam before it spreads. Keep conversations safe, protect your messaging infrastructure, and ensure genuine customer interactions continue without interruption, all built directly into Intellicon's messaging stack.

See it in ActionConfigure rules ↓
3Blocked today
7On cooldown
1.2KProtected chats
Live signals
3 active
AR
Ahmed Al-Rashid
Just now
High-frequency queries • 38 msgs / 5 min
SM
Sara Mitchell
2 min ago
2h cooldown
Burst pattern detected • 47 msgs / 10s
KP
Kaveh Pourmahmoud
11 min ago
Blocked
Repeated abuse • exceeded 3 warnings
Throttle windows
Warn→Cooldown→Block
Per Minute
Burst protection
4 / 10
10 / min
40% usedWithin limit
Per Hour
Sustained usage
41 / 60
60 / hr
68% usedWithin limit
Per Day
Daily allowance
112 / 200
200 / day
56% usedWithin limit
Why It Matters

Why Rate Limiting Matters

Like any well run conversation space, Intellicon needs guardrails to ensure everyone has a safe, fair, and quality experience. Our multi level throttling protects both you and your customers from abuse while maintaining natural conversation flow.

Abuse Prevention

Prevent spam, automated attacks, and malicious behavior before they impact your customer experience.

Fair Usage

Give every user a fair experience. Our Intelligent throttling prevents resource abuse and ensures smooth experience for every customer.

Compliance Ready

Meet Meta API rate limits and regulatory requirements out of the box. Stay compliant effortlessly.

How It Works

Progressive Throttling System

Our intelligent throttling operates on multiple time scales, escalating action based on behavior severity. From gentle reminders to permanent blocks, every step protects your agent while giving legitimate users breathing room.

Minute-Level Limits

Monitor traffic every minute and gently slow down unusual spikes before they become abuse.

Hour-Level Windows

Track activity across the hour to keep traffic balanced and prevent overloads.

Daily Quotas

Manage daily usage with flexible limits and automatic detection of abnormal activity.

Escalation Protocol

Repeat abuse triggers progressive actions from temporary limits to permanent bans.

Configurable Throttle Ranges

Configurable Throttle Ranges

Adjust limits to match your business needs. Enterprise plans unlock custom thresholds, while standard plans get smart defaults that work out of the box.

Rate limit configurator

Combine minute, hourly, and daily rolling windows to control spikes, sustained load, and platform-wide usage intelligently

Protected
Minute level
Short burst protection
Messages allowed
Cap10
Rolling window
Per1 min
Hour level
Sustained throughput
Messages allowed
Cap120
Rolling window
Per1 hours
Day level
Agent wide quota
Messages allowed
Cap400
Rolling window
Per24 hours
What it offers

Why teams choose Intellicon's protection

Protect your agent while scaling conversations. Our throttling system is battle-tested across millions of messages daily, with 99.7% accuracy in spam detection.

99.7% Detection Rate

AI identifies 99.7% of spam attempts before they reach customer inboxes.

Zero Downtime

Throttling operates in the background without slowing legitimate conversations.

Compliance Built-In

Automatically adapts to Meta API limits and regulatory requirements across all channels.

Auto-Escalation

Bad actors face progressive action without admin intervention.

Smarter Limits for AI Conversations

Prevent abuse, manage traffic intelligently, and keep every AI interaction responsive with built-in throttling controls.

Request a DemoTry it now

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Resources

  • Documentation
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Security & Trust

  • Security Overview
  • Rate Limiting & Spam Protection
  • Privacy & Data Handling
  • Off-Topic Handling
  • Unanswerable Query Handling
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